Working in a small café allows you to get to know your patrons personally. Sometimes you serve a traveler, and other times a local family who visits regularly.
One day, Marina, a waitress at a local café, spotted a man who didn’t look like the usual customer. His clothes were worn, and he appeared a bit out of place. Despite noticing this, Marina approached him with a welcoming smile and took his order without hesitation.
While other servers seemed hesitant, Marina’s hospitality shone through. Her manager, however, didn’t appreciate her kindness. He even threatened to deduct the meal cost from her paycheck if the man couldn’t pay.
To everyone’s surprise, the man not only paid for his meal but left a generous $5000 tip. It turned out that this was a test set up by the café owner, using his close friend as the customer, to see how the staff treated everyone who walked in.
Marina’s compassion and professionalism were so impressive that they cost the manager his job. The owner decided he lacked good judgment and fired him. Meanwhile, Marina received a well-deserved promotion for her outstanding treatment of all customers.
